Use needles to press and hold the upgrade button at the back/bottom of Enjoy TV Box/Dongle.ī. Try to enter into recovery mode and force to restore factory settings as below steps:Ī. Enjoy TV Box/Dongle can’t start normally. The issues that still can’t be fixed after restarting Enjoy TV Box/Dongle When you meet above problems ,please try to do factory reset in Settings->Backup & reset,but note that this will de1ete all your personal data and apps. Function of the system suddenly doesn’t work,such as Wi-Fi can not be connected.ĭ. Pre-installed apps can’t be run normally ī. If meet below problems, please try to do factory reset.Ī. Press menu button on remote control for 8 times continued, it will search all files again. Make sure your external devices have been mounted on your Enjoy TV Box/Dongle firstly.If yes, but still no files found, please No update files found in Upgrade app->local update option? Please don’t unzip the files, copy them to SD card or USB disk root directory, connect to your Enjoy TV Box/Dongle and run Have downloaded the SPI and Firmware files from the official website,how to update them?